General Terms
The following terms apply to all Timber Forge Woodworks projects:
Orders under $500 must be paid in full prior to project starting. If order is over $500, Timber Forge requires a non-refundable down payment of half of the project total to start. (Actual down payment percentages may be adjusted depending on project.) This down payment being received by Timber Forge Woodworks is also the valid contractual obligation of the payee to fulfill entire contracted amount on invoice pertaining to payee's project. Final existing balance must be paid prior to delivery. Please be advised that we will charge 5% interest per month on any outstanding balances.
Timber Forge accepts these payments: Cash, Check, Square Invoicing (CC), PayPal, Venmo @TimberForge. Please make checks payable to "Timber Forge Woodworks".
Timber Forge accepts credit/debit cards, but a 2.9% processing fee will be added to invoice.
All live-edge wooden items will be close to clients' preferred dimensions. However, due to the inherent, amorphous nature of live-edge slabs, an allowance of up to 6" tolerance on overall dimensions is taken by Timber Forge.
Due to the complexities and unforeseen circumstances that can arise when making any custom items, Timber Forge reserves the right to make any final design, construction, or any aesthetic choices for any custom-built item. Timber Forge will use its discretion on whether the client should be notified or asked for approval on certain changes.
To date, Timber Forge has never had any large design issue with a client that was not remedied almost immediately. Thank you for your interest in us!